Healthcare AI · front-desk operations

Your front desk, minus the paperwork.

Patient Front Desk pre-fills intake, suggests scheduling slots and verifies insurance before the patient walks in — so your team handles exceptions, not forms.

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Overnight eligibility checks Intake pre-filled from prior charts
0+
Appointments a day
A typical clinic schedule, prepped before doors open.
0 of 18
Handled autonomously
Intake pre-filled and insurance verified, no staff touch.
Pre‑done
Intake & insurance
Completed overnight — the day starts on exceptions, not forms.
Before arrival

What it handles before the patient walks in

Three jobs the front desk used to do by hand — now done by an AI receptionist working from prior charts, provider calendars and insurance databases.

Auto-filled intake

Forms populate from prior charts and insurance records, each field carrying a confidence ring and a "verified by patient" badge.

  • Confidence rings on every field
  • "Verified by patient" badges
  • Per-patient AI summary from history

Smart scheduling

A calendar across every provider suggests slots by visit type and availability — and snaps the right patient into the right opening.

  • AI-suggested slots by visit type
  • One calendar across providers
  • SLA-at-risk visits surfaced early

Insurance verification

Eligibility runs overnight in a dedicated queue, with AI-drafted phone scripts ready for the tricky calls that still need a human voice.

  • Overnight eligibility checks
  • AI-drafted scripts for hard calls
  • Denials caught the day before
How the day runs

Four steps, three of them automatic

Every appointment moves through the same pipeline overnight. By morning, only the fourth step needs a person.

Intake

Pre-fill the form

Prior charts and insurance records populate intake, each field scored with a confidence ring.

Schedule

Suggest the slot

The right opening is proposed by visit type and provider availability, then snapped onto the calendar.

Verify

Check the coverage

Eligibility runs overnight, so denials surface the day before check-in — not at the front desk.

Exceptions

Route to a person

The handful that need judgement — a denial, a mismatch — reach a person with an AI-drafted script ready.

Product tour

The morning, already prepared

Three views from the product: the waiting room for today, the calendar across providers, and a single patient's auto-filled record.

01 — Waiting room

Today at a glance, sorted by what needs you

Eighteen appointments, with the fourteen AI-handled ones already green. Status and SLA-at-risk visits surface first, so the queue reads as a to-do list — not a wall of forms.

14 of 18 handled · exception queue on the right
The Patient Front Desk waiting-room screen for today, showing 18 appointments with AI-handled statistics and an exception queue.
The waiting room for today: AI-handled counts and the exception queue.
02 — Calendar

One schedule across every provider

The calendar spans providers with AI-suggested slots by visit type, alongside the insurance-verification queue. Overnight eligibility results land here, ready before the first patient checks in.

AI-suggested slots · insurance queue in view
The Patient Front Desk calendar across multiple providers with AI-suggested scheduling slots and an insurance-verification queue.
The calendar across providers, with scheduling and insurance queues.
03 — Patient detail

Every field, pre-filled and scored

A single patient's record with auto-filled intake, confidence rings on each answer and an AI summary pulled from prior history. What the patient confirms carries a "verified by patient" badge.

Confidence rings · AI summary from prior charts
A Patient Front Desk patient detail view with auto-filled intake fields, confidence rings and an AI-generated summary.
A patient detail: auto-filled intake, confidence rings and an AI summary.
The whole idea

Only exceptions reach a human

The majority of intake runs autonomously. Your team's day starts on the few visits that genuinely need judgement — with the context already gathered.

  • Front-desk time per patient cut sharply — paperwork done before arrival.
  • Insurance denials caught the day before, not at check-in.
  • Tricky calls arrive with an AI-drafted script already written.
Built with

A modern, AI-native stack

Next.js Tailwind Framer Motion TypeScript

See a day handled before it starts.

Walk through your own schedule with us — intake, scheduling and insurance, prepped overnight so your front desk works exceptions, not forms.

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Built for multi-clinic groups — we usually reply within one business day.