Indexing 8,200 docs · live

Every answer, with its sources attached.

AskVault answers employee questions in plain language from your wikis, docs and tickets — each response grounded in cited passages, scored for confidence, with the knowledge gaps it can't answer surfaced for you to fix.

  • 8,200 docs indexed
  • Every answer cited
  • 64% self-served
0
Questions answered / mo
0%
Deflection rate
+9 pts
0
Sources indexed
14 connectors
0s
Avg answer time
grounded
Where the answer lives

The answer is already in your docs. Finding it is the problem.

Every team's knowledge is scattered across four or five tools that nobody searches the same way twice. AskVault indexes them all and answers from what it finds — never from thin air.

Notion

Product & engineering runbooks, specs and playbooks.

3,140docs
Confluence

People, finance and IT wikis, policies and processes.

2,480pages
Zendesk

Support macros and the customer help centre.

1,520articles
Google Docs

Sales and marketing drive — decks, briefs, one-pagers.

1,060docs
One grounded answer

Ask in plain language. Get the receipts.

No keyword guessing, no ten open tabs. AskVault reads the question, retrieves the passages that matter, and answers with each claim linked to its source.

What's our PTO carryover policy for 2026?

Employees can carry over up to 5 unused PTO days into 2026; anything above that is forfeited on Jan 31 1 PTO Policy. Managers can approve a one-time 3-day exception in Workday 2 Handbook §4.2.

2 sources cited 96% confidence
Connect, ground, cite

From a plain question to a sourced answer.

AskVault closes the loop from scattered documents to an answer an employee can trust — and flags what it couldn't answer so the knowledge base actually improves.

STEP 01

Connect

Point AskVault at Notion, Confluence, Zendesk and Drive. It indexes 8,200 documents across 14 connectors and keeps them in sync.

STEP 02

Ground

Each question retrieves the most relevant passages, and the model answers strictly from what it found — with a confidence score attached.

STEP 03

Cite & close gaps

Answers arrive with inline citations. Questions it can't answer confidently become tracked knowledge gaps, routed to a doc owner.

Inside the product

The knowledge board and the answer file, side by side.

BuildspaceLabs built the MVP front end: a workspace Knowledge dashboard and a single-answer detail view with its cited sources.

Knowledge dashboard

Every question, answer and gap in one board.

A prominent ask bar with a live cited answer sits above the numbers that matter — deflection, volume, answer time — and a feed of every recent question with its confidence and sources.

  • Ask bar with a cited answer and confidence chip
  • Questions & deflection trend rising to 64%
  • Top sources and open knowledge gaps on the rail
AskVault Knowledge dashboard: an ask bar with a cited AI answer, stat tiles for questions answered and deflection rate, a questions-and-deflection trend chart, a recent-questions table, and a rail of top sources and knowledge gaps.
Knowledge dashboard — ask bar, cited answer, deflection trend and knowledge gaps.
Answer detail

The answer, its sources, and its blind spots.

Open any answer to see the full response with inline citations, the exact passages it was grounded in, a "was this helpful?" row — and, when sources disagree, a knowledge-gap flag routed to an owner.

  • Cited-sources panel with snippet and source system
  • A confidence score and low-confidence gap flag
  • Related questions and where it was asked
AskVault answer detail: a question header, an AI answer with inline citation chips, a caveat where sources disagree, a cited-sources panel with snippets, a was-this-helpful row and a knowledge-gap flag.
Answer detail — cited sources, confidence and a gap flag when sources conflict.
What's in the box

Built for internal knowledge, end to end.

Search, grounded answers, citations, gap detection and analytics consolidated into one surface — no more pinging colleagues for a doc link.

Natural-language ask bar

Ask in plain English and get an instant answer — no keyword archaeology across five tools.

Inline citations

Every claim links to the exact passage it came from — grounded answers, not confident guesses.

Knowledge-gap detection

Frequently asked questions with no confident source surface as ranked gaps to fix.

Deflection analytics

Track how many questions are self-served, by team, over time — with volume and answer speed.

14 source connectors

Notion, Confluence, Zendesk, Drive and more — indexed continuously and kept fresh.

Confidence scoring

Every answer carries a confidence score, and low-confidence responses are flagged for review.

Grounded, not guessed

An answer your team will actually trust.

An internal assistant that invents policy is worse than no assistant at all. AskVault answers only from your indexed documents and shows the passage behind every line.

  • Every answer links to the source passage it came from.
  • Low-confidence answers are flagged, never dressed up as fact.
  • Access follows your permissions — people only see what they should.
Under the hood

Retrieval-grounded, production-grade front end.

Delivered as a production-quality MVP in a nine-week engagement.

Next.js React TypeScript Tailwind CSS Python · FastAPI PostgreSQL · pgvector Elasticsearch

Turn your docs into answers with receipts.

We build AI-native products like AskVault. Tell us where your team's knowledge lives and we'll show you what a grounded, cited internal-search assistant looks like on your own content.